|Ticket Number:||20170703_1||Ticket State:||CLOSED|
|Ticket Opened:||2017-07-03 13:53||Ticket Closed:||2017-08-07 07:57|
|Ticket Description:||Scheduled interruption UPC fiber ITIS|
|Scheduled Starttime:||2017-07-19 00:01:00||Scheduled Endtime:||2017-07-19 06:00:00|
Problem Description:There is maintenance by UPC (cablecom).
The fibers between ETHZ and ITIS (Zeughausstrasse 43) will be interrupted.
There is no backup link available - all services will be interrupted.
Affected:From 2017-07-19 00:01 until 2017-07-19 06:00
Impact: Total loss of connectivity
Service: network access
From our point of view there was no interruption of the fibers at all.
So far - we didn't get feedback from UPC why.
Please excuse the late closing of the ticket.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.