SWITCHlan Trouble Tickets

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Ticket 20171102_1

Ticket Number: 20171102_1Ticket State: OPEN
Ticket Opened: 2017-11-02 07:00Ticket Closed:
Ticket Description: Scheduled interruption of SBB fibers in St-Imier
Scheduled Starttime: 2017-11-22 21:30:00Scheduled Endtime: 2017-11-23 04:00:00

Problem Description:

There is maintenance by SBB/CFF in St-Imier.
This will interrupt two fibers rented by SWTICH between Neuchâtel and Delémont.
One of these fibers is used by SWITCH in bidir mode for the backbone link to Delémont.
The other fiber is used by HE-ARC in bidir mode for their regional network.
While there is redundancy for all network services provided by SWITCH - some of the services of HE-ARC will be interrupted.
This is the first part of the maintenance planned in St-Imier - the next part will be during the following night.
(There will be a separat ticket für this second part.)

Affected:

From 2017-11-22 21:30 until 2017-11-23 04:00
Impact: Total loss of connectivity
Service: darkfiber
Sites: HEARC-NE-DEL


From 2017-11-22 21:30 until 2017-11-23 04:00
Impact: no more redundancy
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2, HESSO-DEL



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.