SWITCHlan Trouble Tickets

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Ticket 20171113_1

Ticket Number: 20171113_1Ticket State: CLOSED
Ticket Opened: 2017-11-13 13:57Ticket Closed: 2017-11-22 09:07
Ticket Description: Scheduled maintenance work @EPFL
Scheduled Starttime: 2017-11-15 13:00:00Scheduled Endtime: 2017-11-16 14:00:00

Problem Description:

On Wednesday Nov 15 and Thursday Nov 16, SWITCH will do major reconfiguration work in its PoP @EPFL in Lausanne. The existing main router will be expanded and an additional, new router will be installed for low bandwidth regional links. A large number of links will have be moved to new interfaces. At the end of the work, a full rack of equipment will be decommissioned and dismounted.
No service restrictions are expected during the work for any customer. Redundancy will be reduced for short periods during recabling.

Affected:

From 2017-11-15 13:00 until 2017-11-16 14:00
Impact: no more redundancy
Service: P2P/OPN
Sites: HESSO-AVP, HESSO-ECAL, HESSO-EESP, HESSO-EIC


From 2017-11-15 13:00 until 2017-11-16 14:00
Impact: no impact
Service: network access
Sites: CHUV, EHL, EPFL, SWITCH-CLOUD, UNIL

Actions:


2017-11-16 15:30
End of work; the old SWITCH rack is now empty and ready for removal.

2017-11-15 15:45
Rewiring triggered a problem on a remote router which severely affected OPN connectivity for about 35 minutes in the western part of our network; see separate ticket
https://www.switch.ch/network/operations/trouble-tickets/?action=show&id=1322


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.