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Ticket 20171207_1

Ticket Number: 20171207_1Ticket State: CLOSED
Ticket Opened: 2017-12-07 15:03Ticket Closed: 2018-01-12 10:18
Ticket Description: Scheduled move of fiber links at Safehost in Gland
Scheduled Starttime: 2018-01-09 10:00:00Scheduled Endtime: 2018-01-09 12:00:00

Problem Description:

Safehost will move fiber cables in their fiber entry rooms.
This will affect the two links to our router swiGLA1 used by EHL for their network backup access.
Because the links will be interrupted one-by-one - no interruption of any network service is expected.

Affected:

From 2018-01-09 10:00 until 2018-01-09 11:40
Impact: no impact
Service: network access
Sites: EHL

Actions:


2018-01-09 11:49
The link towards Lausanne has been restored at 11:40. All power levels are OK.

2018-01-09 11:20
The link towards Lausanne has been interrupted at 11:12. The router swiGLA1 is still reachable via Geneva.

2018-01-09 10:50
The link towards Geneva has been restored at 10:37.

2018-01-09 10:00
The link towards Geneva has been interrupted at 10:00. The router swiGLA1 is still reachable via Lausanne.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.