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Ticket 20171213_1

Ticket Number: 20171213_1Ticket State: CLOSED
Ticket Opened: 2017-12-13 11:11Ticket Closed: 2017-12-13 11:11
Ticket Description: fiber maintenance not announced

Problem Description:

Last night - the link between ETHZ and WSL in Birmensdorf was surprisingly interrupted for several hours.
The reason was fiber maintenance which was announced by COLT to an unsupported SWITCH email address.
The redundancy of WLS and IBM were affected - but all network traffic was automatically rerouted to backup path.

Affected:

From 2017-12-12 23:01 until 2017-12-13 04:33
Impact: no more redundancy
Service: P2P/OPN
Sites: WSL-CAD-wsl2-caw2, WSL-SLF-wsl1-slf2, WSL-SLF-wsl2-slf1


From 2017-12-12 23:01 until 2017-12-13 04:33
Impact: no more redundancy
Service: network access
Sites: IBMlabZH, WSL



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.