SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20180201_3

Ticket Number: 20180201_3Ticket State: CLOSED
Ticket Opened: 2018-02-01 10:04Ticket Closed: 2018-03-07 10:53
Ticket Description: Scheduled interruption of fibers in Renens
Scheduled Starttime: 2018-03-05 22:00:00Scheduled Endtime: 2018-03-06 06:00:00

Problem Description:

Due to construction works concerning the SBB/CFF railway station in Renens, our fibers between "CFF station Renens" and "Metro station m1 Crochy" need to be relocated.
This will have an impact on some of our IP and OPN customer services.

Affected:

From 2018-03-05 22:02 until 2018-03-06 03:35
Impact: no more redundancy
Service: network access
Sites: EHL (access in Gland is concerned)


From 2018-03-05 22:02 until 2018-03-06 03:35
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-ECAL


Actions:


2018-02-12 08:17
The date of the interruption was wrong in the first announcement: the works will be in March (not in February). Start of the works will be earliest at 22:00.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.