SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20180213_1

Ticket Number: 20180213_1Ticket State: CLOSED
Ticket Opened: 2018-02-13 10:22Ticket Closed: 2018-02-15 07:47
Ticket Description: Scheduled interruption of fibers in Basel-St.Jakob
Scheduled Starttime: 2018-02-15 00:00:00Scheduled Endtime: 2018-02-15 06:00:00

Problem Description:

There is emergency maintenance by euNetworks. This will interrupt our backbone links Z├╝rich - Basel *and* Basel - Bern.
It will influence the redundancy of some network services and limit the available bandwidth in the Basel area.
However - due to low netwerk traffic during the night we expect no impact on the service quality.

Affected:

From 2018-02-15 00:48 until 2018-02-15 02:25
Impact: no more redundancy
Service: P2P/OPN
Sites: EPFL-LABA-el2-ba1, ETHZ-BSSE-ez3-ba2, ETHZ-BSSE-zh1-ba1

From 2018-02-15 00:48 until 2018-02-15 02:25
Impact: no more redundancy
Service: network access
Sites: RKAU, Syngenta, UNIBAS

Actions:


2018-02-13 15:08
There is a time shift of the maintenance by 1 h.
We didn't consider the time announced by the fiber provider is in GMT.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.