SWITCHlan Trouble Tickets

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Ticket 20080429_1

Ticket Number: 20080429_1Ticket State: CLOSED
Ticket Opened: 2008-04-29 14:37Ticket Closed: 2009-01-12 10:25
Ticket Description: Scheduled Software Upgrade BA1, BR2, CS3, CS5, FR2, GE1, GE2, GR2, MA1, MA2, PS1, PS2, RA2, SLF1, SLF2
Scheduled Starttime: Scheduled Endtime:

Problem Description:

We will upgrade the software of the following routers on
Monday, May 5th 2008 between 00:00 and 06:00:

BA1, BR2, CE3, CS3, CS5, FR2, GE1, GE2, GR2, MA1, MA2, PS1, PS2,
RA2, SLF1, SLF2

To perform the software upgrade, the routers have to be rebooted.
During the time of the reboot, connected entities will lose their
network connectivity.
The routers will be upgraded one after the other and it will take
around 15 minutes per router.

Note that if you are connected redundantly to 2 routers, you will
obviously still have network connectivity via the backup router.

Downtime for non-redundant sites is estimated at 15 minutes.

Affected:

From 2008-05-05 04:04 until 2008-05-05 04:13
Impact: no more redundancy
Sites/Services: ETH BSA MPLS


From 2008-05-05 04:04 until 2008-05-05 04:13
Impact: no more redundancy
Sites/Services: CERN


From 2008-05-05 02:44 until 2008-05-05 02:56
Impact: Total loss of connectivity
Sites/Services: HFT-SO


From 2008-05-05 02:20 until 2008-05-05 03:54
Impact: no more redundancy
Sites/Services: CSCS


From 2008-05-05 02:01 until 2008-05-05 02:37
Impact: no more redundancy
Sites/Services: SLF


From 2008-05-05 01:42 until 2008-05-05 01:59
Impact: no more redundancy
Sites/Services: PSI


From 2008-05-05 01:11 until 2008-05-05 01:19
Impact: no more redundancy
Sites/Services: Skyguide


From 2008-05-05 01:01 until 2008-05-05 02:25
Impact: no more redundancy
Sites/Services: HSR


From 2008-05-05 00:48 until 2008-05-05 00:57
Impact: no more redundancy
Sites/Services: UNIBAS


From 2008-05-05 00:38 until 2008-05-05 00:43
Impact: no more redundancy
Sites/Services: UNIFR / EIF

From 2008-05-05 00:20 until 2008-05-05 03:54
Impact: no more redundancy
Sites/Services: TI-EDU


From 2008-05-05 00:20 until 2008-05-05 00:27
Impact: no more redundancy
Sites/Services: VSNET

From 2008-05-05 00:00 until 2008-05-05 06:00
Impact: Partial loss of connectivity
Sites/Services: SWITCH SCS


Actions:


2008-05-05 04:25
All upgrades have been performed and all routers are back online again.
If you see any anomalies please inform our NOC at noc@switch.ch or 044 268 15 30.

2008-05-05 00:00
Upgrades have started.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.