SWITCHlan Trouble Tickets

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Ticket 20080506_1

Ticket Number: 20080506_1Ticket State: CLOSED
Ticket Opened: 2008-05-06 14:00Ticket Closed: 2008-09-22 14:29
Ticket Description: Scheduled Router Hardware Upgrade PoP University of Neuch√Ętel
Scheduled Starttime: Scheduled Endtime:

Problem Description:

On Thursday 8.5.2008 between 10:00 and 16:00 SWITCH will replace the router chassis of swiNE2.switch.ch and increase the memory of the device swiNE1.switch.ch. Both routers must be powered-off for the maintenance. Please ignore any alarms from PoP Neuch√Ętel during this maintenance window.

Services to the customers are redundant and not going to be interrupted by these works.

Management access to the DWDM devices mNE12 and mNE13 will experience short outages too.


2008-05-13 15:00
The systems at PoP Uni NE are running stable for more than 72 hours. Closing ticket.

2008-05-08 15:00
Memory and software upgrade for swiNE1.switch.ch successfully completed.

2008-05-08 12:00
The chassis of swiNE2.switch.ch has been successfully replaced. All circuits up and running.

2008-05-07 16:18
The BGP routing metrics on the router swiNE2 (SITEL) have been increased. Traffic to/from UniNE switched-over and is now flowing through the backup access router swiNE1 (IMT)

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.