SWITCHlan Trouble Tickets

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Ticket 20080707_1

Ticket Number: 20080707_1Ticket State: CLOSED
Ticket Opened: 2008-07-07 17:05Ticket Closed: 2008-09-22 14:31
Ticket Description: Scheduled Memory and software upgrade swiGR2
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Software and memory upgrade of our router swiGR2.switch.ch on Thursday, 10.7.2008 between 11:00 and 12:00.

Internet access for HFT-SO will be interrupted and the router swiGR2 will be unreachable for 15 minutes within the indicated maintenance window.


From 2008-07-10 11:00 until 2008-07-10 12:00
Impact: Total loss of connectivity
Sites/Services: HFT-SO


2008-07-10 10:58
Router GR2 is back online. Upgrade successful.

2008-07-10 10:48
Router GR2 is shutdown to install bigger RAM modules.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.