|Ticket Number:||20090717_1||Ticket State:||CLOSED|
|Ticket Opened:||2009-07-17 10:22||Ticket Closed:||2009-07-17 10:22|
|Ticket Description:||EUresearch unreachable|
Problem Description:The EUresearch office was unreachable for several hours during the night. The fiber-optic link to University of Bern was flapping between 02:16 and 09:26, probably caused by power irregularities during the heavy thunderstorm in Bern at that time. The link could be restored by rebooting the local switch and the media converter.
Affected:From 2009-07-17 02:16 until 2009-07-17 09:26
Impact: Total loss of connectivity
Link restored after reboot of the media converter.
PC-Profi who is responsible for EUresearch tech support alerts SWITCH. We decide to let EUresearch staff reboot the local router.
EUresearch access link starts to flap
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.