|Ticket Number:||20100205_1||Ticket State:||CLOSED|
|Ticket Opened:||2010-02-05 09:22||Ticket Closed:||2010-02-05 10:24|
|Ticket Description:||Meteoschweiz backup access down|
Problem Description:Since Thursday 4.2.2010 19:00 the internet access port for Meteoschweiz on the SWITCh router swiSMA1.switch.ch is down. The cause is not yet known.
Production traffic is not affected and flowing normally over the alternative path.
Affected:From 2010-02-04 19:00 until undefined
Impact: no more redundancy
Meteoschweiz informed us that their bridging firewall is defective and will be replaced. The alarm is gone since they bypassed their firewall.
Meteoschweiz Helpdesk alerted. They confirm they have an alarm as well. An ethernet switch is possibly broken. They will inform us, when more details will become available.
For all questions about this ticket, please send mail to firstname.lastname@example.org
or call +41 44 268 15 30.