SWITCHlan Trouble Tickets

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Ticket 20110920_1

Ticket Number: 20110920_1Ticket State: CLOSED
Ticket Opened: 2011-09-20 20:00Ticket Closed: 2011-09-20 20:00
Ticket Description: Router swiJFJ2 (Jungfraujoch) spontaneously rebooted

Problem Description:

Our router swiJFJ2 at the High Altitude Research Station on Jungfraujoch detected a data parity error and rebooted. As this is an isolated experience so far, we assume that this was due to normal phenomena such as cosmic rays. We will closely monitor the device for any occurrences of similar events in the future.

Affected:

From 2011-09-20 12:51:30 until 2011-09-20 12:57:12
Impact: Total loss of connectivity
Service: network access
Sites: HFSJG-JFJ


From 2011-09-20 12:51:30 until 2011-09-20 12:57:12
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: UNIBE-HFSJG-JFJ


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.