SWITCHlan Trouble Tickets

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Ticket 20110921_1

Ticket Number: 20110921_1Ticket State: CLOSED
Ticket Opened: 2011-09-21 10:20Ticket Closed: 2011-09-28 10:20
Ticket Description: Scheduled router processor replacement at PoP CSCS Manno
Scheduled Starttime: 2011-09-22 09:00:00Scheduled Endtime: 2011-09-22 11:00:00

Problem Description:

The SWITCH router swiMA2 shows problems with IPv6 connectivity. Cisco TAC found out that the supervisor engine 720 has to be replaced. The work will be carried out tomorrow 22.Sept. between 09:30 and 10:30. Traffic will be proactively re-routed over the backup path (swiMA1) today at 12:30. Production traffic disruption is not expected.

Affected:

From 2011-09-22 09:37 until 2011-09-22 10:57
Impact: no more redundancy
Service: network access
Sites: TI-EDU

From 2011-09-22 09:37 until 2011-09-22 10:57
Impact: no more redundancy
Service: network access
Sites: CSCS



Actions:


2011-09-28 10:20
The new supervisor is running stable since more than 100 hours. Closing ticket.

2011-09-22 14:30
BGP routing metrics changed to normal path through swiMA2. Maintenance completed. This ticket will be kept open till Monday for monitoring.

2011-09-22 11:00
The supervisor engine has been replaced.

2011-09-21 14:42
BGP routing metrics changed to prefer swiMA1 for the customer access


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.