|Ticket Number:||20120110_1||Ticket State:||CLOSED|
|Ticket Opened:||2012-01-10 08:25||Ticket Closed:||2012-01-10 10:04|
|Ticket Description:||NTB not reachable|
Problem Description:NTB is currently not reachable.
There is no indication of a problem with the SWITCH router swiBU2.
There is probably a problem with the firewall at NTB.
Affected:From 2012-01-10 08:00 until undefined
Impact: Total loss of connectivity
Service: network access
NTB had to replace the firewall hardware.
NTB called SWITCH and informed about the problem.
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