SWITCHlan Trouble Tickets

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Ticket 20120221_1

Ticket Number: 20120221_1Ticket State: CLOSED
Ticket Opened: 2012-02-21 16:46Ticket Closed: 2012-03-16 09:52
Ticket Description: Scheduled relocation of PoP from Manno to Lugano
Scheduled Starttime: 2012-03-12 09:30:00Scheduled Endtime: 2012-03-12 17:00:00

Problem Description:

On 12 March 2012, our core backbone PoP in Manno will be relocated to Lugano. During this day, several connections will be interrupted which leads to no more redundancy for CSCS (only connected via Brig-Bern) and HSLU (only connected via Zürich). In addition, the CBF link CNAF-GRIDKA-LHCOPN-001 will be interrupted.


From 2012-03-12 10:22 until 2012-03-12 17:15
Impact: Total loss of connectivity
Service: P2P/OPN

From 2012-03-12 09:59 until 2012-03-12 17:15
Impact: no more redundancy
Service: network access


2012-03-16 09:53
All affected links mentioned above are running without problems. Closing ticket.

2012-03-12 17:15
Retuning work caused some short interruptions on the links from Lugano towards Zürich. Now, all interventions are terminated and the links should work properly.

2012-03-12 17:03
The links from Lugano to Horw and Rapperswil are up.

2012-03-12 16:18
The backbone links Lugano - Zürich are up.

2012-03-12 16:00
The CBF link CNAF-GRIDKA-LHCOPN-001 is up.

2012-03-12 15:30
The link Lugano - Brig is up.

2012-03-12 15:03
The link Lugano - Lausanne is up.

2012-03-12 12:42
The fibres in Taverne have been reconnected successfully. The fibers from Zürich now terminate in Lugano.

2012-03-12 10:22
One of the fibers Manno - Brig has been disconnected. Our links from Manno to Brig and Lausanne are down.

2012-03-12 09:59
The link Manno - Zürich has been disconnected. CNAF-GRIDKA-LHCOPN-001 is down. All SWITCHlan sites remain reachable.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.