SWITCHlan Trouble Tickets

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Ticket 20140120_1

Ticket Number: 20140120_1Ticket State: CLOSED
Ticket Opened: 2014-01-20 10:12Ticket Closed: 2014-01-21 07:07
Ticket Description: Scheduled software upgrade swiLS2
Scheduled Starttime: 2014-01-21 07:00:00Scheduled Endtime: 2014-01-21 07:15:00

Problem Description:

We will upgrade swiLS2 with a new software image due to a Netflow processing bug.
Expected interruption is about 10 minutes.
Traffic for redundant sites will be re-routed over alternative paths.

Affected:

From 2014-01-21 07:00 until 2014-01-21 07:15
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: EPFL-IMT-ls2-ne1, RERO-UNIL-my2-ls2


From 2014-01-21 07:00 until 2014-01-21 07:15
Impact: no more redundancy
Service: network access
Sites: EPFL, HEIG-VD, IMD, UNIL, VSNET


Actions:


2014-01-21 07:05
Router swiLS2 back online with new firmware.
All connections restored.

2014-01-21 07:00
Router swiLS2 shutdown for firmware upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.