SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State test Opened Description
20090922_1 CLOSED 2009-09-22 08:06:00 Scheduled interruption of SBB fiber in Moerschwil
20120104_1 CLOSED 2012-01-04 09:44:00 Scheduled new access router for HSLU
20140121_1 CLOSED 2014-01-21 07:46:00 Scheduled fiber interruption in Luzern
20151223_1 CLOSED 2015-12-23 07:02:00 Scheduled power cut at LRG in Clarens
20171024_2 CLOSED 2017-10-24 15:00:00 Scheduled fiber maintenance between Bern and Burgdorf
20090928_1 CLOSED 2009-09-28 14:00:00 Scheduled Narage down for maintenance
20120110_1 CLOSED 2012-01-10 08:25:00 NTB not reachable
20140122_1 CLOSED 2014-01-22 07:13:00 Scheduled maintenance in Arth-Goldau
20151224_1 CLOSED 2015-12-24 08:38:00 Router swiCL2 failed after power outage
20171025_1 CLOSED 2017-10-25 14:52:00 Scheduled emergency reload HEPVD1
20090928_2 CLOSED 2009-09-28 16:30:00 Scheduled Router software Upgrade EPFL backup (c6-ext-2)
20120111_1 CLOSED 2012-01-11 14:40:00 Scheduled fiber interruption CERN-CNAF-LHCOPN-002
20140127_1 CLOSED 2014-01-27 15:07:00 Scheduled software upgrade swiSMA2
20151225_1 CLOSED 2015-12-25 09:01:00 Access Interface to HFTM down
20171026_1 CLOSED 2017-10-26 11:29:00 Scheduled interruption of fibers between Sion and Sierre
20070205_1 CLOSED 2007-02-05 15:55:00 Router's software upgrade at PoP ZHW
20090929_1 CLOSED 2009-09-29 19:19:00 Upgrade UniBAS main access link
20120112_1 CLOSED 2012-01-12 17:44:00 Scheduled fiber interruption CERN-CNAF-LHCOPN-002 and CNAF-GRIDKA-LHCOPN-001
20140127_2 CLOSED 2014-01-27 15:24:00 Site Jungfraujoch inaccessible
20151226_1 CLOSED 2015-12-26 11:26:00 Router swiBE1 is unreachable