SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

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Number State test Opened Description
20111028_1 CLOSED 2011-10-28 15:17:00 Scheduled change of DWDM wavelength for CNAF-GRIDKA-LHCOPN-001
20131204_1 CLOSED 2013-12-04 20:48:00 Scheduled interruption of fibers in Buchs
20151110_2 CLOSED 2015-11-10 13:57:00 Scheduled interruption of SBB fibers in Cadenanzzo
20170907_1 CLOSED 2017-09-07 08:13:00 Link EZ-WSL down
20070109_1 CLOSED 2007-01-09 07:22:00 CBF DE-CH-IT: interruption due to maintenance
20090804_1 CLOSED 2009-08-04 07:50:00 Scheduled Scheduled interruption of HSLU shared fiber in Luzern
20111031_1 CLOSED 2011-10-31 14:10:00 Scheduled maintenance Fibre Lac fiber between Bern and Basel
20131206_1 CLOSED 2013-12-06 09:14:00 Scheduled maintenance on power feeds at UniGE
20151112_1 CLOSED 2015-11-12 08:55:00 EPFL OPN Basel was down
20170907_2 CLOSED 2017-09-07 09:24:00 Scheduled Router reboot swiCHU1
20070110_1 CLOSED 2007-01-10 10:00:00 Scheduled Hardware Upgrade PoP Cern
20090804_2 CLOSED 2009-08-04 15:27:00 www.cisco.com currently unreachable
20111101_1 CLOSED 2011-11-01 13:11:00 UniFR secondary access down
20131209_1 CLOSED 2013-12-09 11:31:00 Scheduled software upgrade swiCE2
20151112_2 CLOSED 2015-11-12 09:00:00 HFTM - customer access port flaps during the night
20170911_1 CLOSED 2017-09-11 13:28:00 Scheduled fiber maintenance between Bern and Biel
20090805_1 CLOSED 2009-08-05 07:33:00 Outage UZH, PHZH
20111105_1 CLOSED 2011-11-05 02:05:00 Excessive CPU load on router swiMA2 in Manno
20131212_1 CLOSED 2013-12-12 14:33:00 Scheduled fiber interruption in Fribourg
20151112_3 CLOSED 2015-11-12 09:17:00 WSL - power supply down