Ensuring a smooth exchange of data
If data traffic is to run smoothly in the education and research network, any malfunctions need to be rectified without delay. It is equally important for us to maintain a constant dialogue with the partners concerned and to ensure they are notified at an early stage. To achieve this transparency, we provide SWITCHlan customers with operational information by different means.
Trouble Tickets
Up-to-the-minute information in the event of incidents
This system allows network customers to keep up-to-date on current incidents or on work that is being conducted on SWITCHlan. SWITCH uses the "trouble ticket" system to detect, classify and analyse all interruptions to the system – round the clock.
to the Trouble Tickets
Weather Map
What is the SWITCHlan weather like today?
The SWITCHlan weather map has nothing to do with the current weather situation in the meteorological sense. Instead, it shows how high the current load is on the different SWITCHlan links.
to the Weather Map
Statistics
Information on data traffic
As part of our partnership-based approach, SWITCH gives customers access to detailed traffic statistics. This includes tables and traffic charts providing information on the loads on the network connections for each organisation connected up.
to the Statistics
Peering Policy
Our guidelines
Detailed guidelines for SWITCH's peering partners may be found here.
to the Peering Policy