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Ticket 20070809_3

Ticket Number: 20070809_3Ticket State: CLOSED
Ticket Opened: 2007-08-09 16:55Ticket Closed: 2008-09-22 15:00
Ticket Description: Scheduled Router Software Upgrade PoP UniNE
Scheduled Starttime: Scheduled Endtime:

Problem Description:

Software upgrade router swiNE2.switch.ch.
UniNE main access router affected.
Tuesday, 14.8.2007 06:00-07:30.
The actual downtime is estimated to be around 15 minutes within the indicated time window above.

The primary Internet access for University of Neuchatel and organizations behind it will be interrupted. However traffic will be re-routed via the secondary connection on NE1.

As the router NE2 will be unavailable during the upgrade, HFT-SO will lose its path redundancy, traffic will be routed via ZH2.

Affected:

From 2007-08-14 06:00 until 2007-08-14 07:30
Impact: no more redundancy
Sites/Services: HFT-SO, UNINE



Actions:


2007-08-14 07:03
Router swiNE2 is successfully upgraded to the new software version.
All connections are back up again.

2007-08-14 06:52
Router swiNE2 reloaded for Softwareupgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.