SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20151102_2

Ticket Number: 20151102_2Ticket State: CLOSED
Ticket Opened: 2015-11-02 15:20Ticket Closed: 2015-11-16 17:26
Ticket Description: Scheduled interruption of fibers at ETHZ
Scheduled Starttime: 2015-11-16 17:00:00Scheduled Endtime: 2015-11-16 19:00:00

Problem Description:

UPC cablecom will move the fibers to RZ to the new cable to LEE.
This will interrupt the following links for a few minutes:
- ETHZ - ITIS, Zeughausstrasse
- ETHZ - ENSI, Brugg
- ETHZ - SWITCH, Werdstrasse
No network service will be affected - all traffic will be rerouted automatically to redundant paths.

Affected:

From 2015-11-16 17:00 until 2015-11-16 19:00
Impact: no more redundancy
Service: network access
Sites: ENSI, ITIS, SWITCH


Actions:


2015-11-16 17:17
All three fiber pairs have been moved as planned and without service impact.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.