SWITCHlan Trouble Tickets

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Ticket 20151125_2

Ticket Number: 20151125_2Ticket State: CLOSED
Ticket Opened: 2015-11-25 11:06Ticket Closed: 2015-11-30 08:31
Ticket Description: Scheduled interruption of SBB fibers in Bodio
Scheduled Starttime: 2015-11-29 23:00:00Scheduled Endtime: 2015-11-30 05:00:00

Problem Description:

There will be fiber maintenance by SBB in Bodio.
This will interrupt one of our backbone links to Ticino.
No network service will be affected.
All traffic will be rerouted automatically to redundant paths.

Actions:


2015-11-30 07:32
The links are up again. Everything is back to normal.

2015-11-30 07:10
We had a phone call with SBB. We informed about the persisting problem. They are investigating it and will keep us informed.

2015-11-30 06:10
Unexpectedly the links are down again.

2015-11-30 05:10
We switched on the Amplifiers in Rodi Fiesso and Lugano.
All links are up again.

2015-11-29 22:21
On request of SBB we shut down the amplifiers of the span Lugano - Rodi Fiesso.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.