SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20160107_1

Ticket Number: 20160107_1Ticket State: CLOSED
Ticket Opened: 2016-01-07 08:55Ticket Closed: 2016-01-08 13:43
Ticket Description: Scheduled maintenance on core backbone nodes in Basel
Scheduled Starttime: 2016-01-07 10:00:00Scheduled Endtime: 2016-01-07 16:00:00

Problem Description:

There will be maintenance work in both SWITCHlan sites in Basel on Thursday January 7, 2016. Depending on the necessary actions, our clients in Basel might loose redundancy for short periods of time during work.


From 2016-01-07 10:00 until 2016-01-07 16:00
Impact: no more redundancy
Service: network access

From 2016-01-07 09:00 until 2016-01-07 16:00
Impact: no more redundancy
Service: P2P/OPN
Sites: ETHZ-BSSE-zh2-ba1


2016-01-07 15:00
Work completed successfully.

For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.