SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20160310_1

Ticket Number: 20160310_1Ticket State: CLOSED
Ticket Opened: 2016-03-10 16:14Ticket Closed: 2016-03-14 09:58
Ticket Description: Scheduled ROADM upgrade in EZ
Scheduled Starttime: 2016-03-11 09:00:00Scheduled Endtime: 2016-03-11 18:00:00

Problem Description:

In order to accommodate future extensions in our network in the area of Zurich, we will upgrade the ROADMs of the site EZ to ones with more Add/Drop degrees.
Few interruptions of 5-10 minutes are expected.
This will affect the redundancy of the network access of HSLU, HSR and HFSJG-JFJ for 10minutes.
No network service will be affected - all traffic will be rerouted automatically to redundant paths.

Affected:

From 2016-03-11 09:00 until 2016-03-11 18:00
Impact: no more redundancy
Service: network access
Sites: HSLU, HSR


From 2016-03-11 09:00 until 2016-03-11 18:00
Impact: no impact
Service: network access
Sites: ETH


From 2016-03-11 09:00 until 2016-03-11 18:00
Impact: no more redundancy
Service: P2P/OPN
Sites: UNIBE-HFSJGJFJ-be2-jfj2


Actions:


2016-03-14 09:58
The upgrade is successfully concluded.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.