SWITCHlan Trouble Tickets

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Ticket 20160520_1

Ticket Number: 20160520_1Ticket State: CLOSED
Ticket Opened: 2016-05-20 09:07Ticket Closed: 2016-05-20 13:23
Ticket Description: Power outage HES-SO in Delemont

Problem Description:

There was a power outage in Delémont in the area of the station.
The new site of HES-SO StrateJ lost power too and our router there - swiDEL1 - shut down.
Finally the router swiDEL2 located at Rue de la Jeunesse lost network connection to our backbone.

Affected:

From 2016-05-20 08:48 until 2016-05-20 09:09
Impact: Total loss of connectivity
Service: network access
Sites: HES-SO DEL


From 2016-05-20 08:48 until 2016-05-20 09:09
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2, HESSODEL-AvdP-del2-avp2



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.