|Ticket Number:||20160928_1||Ticket State:||CLOSED|
|Ticket Opened:||2016-09-28 09:23||Ticket Closed:||2016-10-24 15:10|
|Ticket Description:||Fiber interruption between UZH and Balgrist|
Problem Description:Last night, the fiber between UZH and Balgrist was interrupted. This lead to a total loss of connectivity for Balgrist as their SWITCHlan service is not redundant. The reason is unknown at the moment. No maintenance work has been announced to us.
Affected:From 2016-09-28 02:31 until 2016-09-28 03:20
Impact: Total loss of connectivity
Service: network access
Despite investigations, no reason for the interruption could be found until today. Nobody is aware of any maintenance during the time frame. We will close this ticket.
For all questions about this ticket, please send mail to firstname.lastname@example.org
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