SWITCHlan Trouble Tickets

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Ticket 20161006_2

Ticket Number: 20161006_2Ticket State: CLOSED
Ticket Opened: 2016-10-06 10:51Ticket Closed: 2016-10-11 14:26
Ticket Description: Access circuit flaps on NTB P2P link

Problem Description:

We have noticed that the access link on swiCR2 for the P2P link to NTB went down two times this morning for about 15 minutes each.
Reason is unknown. We currently assume an unannounced customer maintenance.

Affected:

From 2016-10-06 07:55 until 2016-10-06 08:07
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-HTWCHUR-bu2-cr2

From 2016-10-06 08:31 until 2016-10-06 08:44
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: NTB-HTWCHUR-bu2-cr2

Actions:


2016-10-11 14:26
Closing because we didn't hear anything back from customer


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.