SWITCHlan Trouble Tickets

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Ticket 20161114_2

Ticket Number: 20161114_2Ticket State: CLOSED
Ticket Opened: 2016-11-14 09:25Ticket Closed: 2016-12-02 08:33
Ticket Description: Scheduled move of SBB fibers in Zurich
Scheduled Starttime: 2016-11-18 11:00:00Scheduled Endtime: 2016-11-18 15:00:00

Problem Description:

SBB will move fibers used by SWITCH and ZHAW to a new cable.
This will interrupt all network links of SWITCH between Zürich and Arth-Goldau.
HSLU and HSR will loose redundancy - but no interruption of any service is expected.
All links will be automatically rerouted to backup path.
The influence of the interruption of the fibers used by ZHAW must be assessed by ZHAW.

Affected:

From 2016-11-18 12:51 until 2016-11-18 13:53
Impact: no more redundancy
Service: network access
Sites: HSLU, HSR

From 2016-11-18 11:00 until 2016-11-18 11:10
Impact: Total loss of connectivity
Service: darkfiber
Sites: PHZH_Waedenswil

Actions:


2016-11-18 09:27
The interruption of the SWITCH backbone link Zürich - Arth-Goldau will start at 12:30 already.

2016-11-17 11:03
The expected duration of the interruption of the SWITCH backbone link Zürich Arth-Goldau has been extended.
After the fiber move by SBB we will make modifications on our equipment.
The move of the fibers between Zürich and Wädenswil is still the same as originally announced.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.