SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20161130_3

Ticket Number: 20161130_3Ticket State: CLOSED
Ticket Opened: 2016-11-30 08:52Ticket Closed: 2016-12-09 13:00
Ticket Description: Scheduled router change at HES-SO Master (Avenue de Provence)
Scheduled Starttime: 2016-12-06 06:45:00Scheduled Endtime: 2016-12-06 08:00:00

Problem Description:

The router swiAVP2 will be replaced. During the exchange there will be total loss of connectivity of the "HES-SO Master" access to the HES-SO OPN.

Affected:

From 2016-12-06 06:45 until 2016-12-06 08:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-AVP



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.