SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20161213_1

Ticket Number: 20161213_1Ticket State: CLOSED
Ticket Opened: 2016-12-13 09:53Ticket Closed: 2016-12-13 09:53
Ticket Description: Scheduled redundancy test site HSR
Scheduled Starttime: 2016-12-13 07:20:00Scheduled Endtime: 2016-12-13 07:40:00

Problem Description:

The secondary access router swiRA1 at HSR Rapperswil has been replaced and upgraded the 29/11/2016. This morning we carried out a planned IP access switchover (redundancy test)

Affected:

From 2016-12-13 07:22 until 2016-12-13 07:37
Impact: no more redundancy
Service: network access
Sites: HSR


Actions:


2016-12-13 07:41
RB from HSR IT staff called back and confirmed the test was successful.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.