SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20071009_1

Ticket Number: 20071009_1Ticket State: CLOSED
Ticket Opened: 2007-10-09 13:38Ticket Closed: 2008-09-22 15:12
Ticket Description: Scheduled reset of 10GE line card in swiCE2.switch.ch
Scheduled Starttime: Scheduled Endtime:

Problem Description:

The 4-port 10GE line card of swiCE2.switch.ch needs to be reset in order to debug a problem with NetFlow export that showed up after a recent hard- and software upgrade of the router.

Affected:

From 2007-10-09 14:15 until 2007-10-09 14:25
Impact: no more redundancy
Sites/Services: GEANT2 and CERN primary access links
Traffic will be rerouted over backup links. No interruption of service is expected.


Actions:


2007-10-09 14:26
The line card has been reset. All connections are back up.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.