SWITCHlan Trouble Tickets

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Ticket 20170331_3

Ticket Number: 20170331_3Ticket State: CLOSED
Ticket Opened: 2017-03-31 13:21Ticket Closed: 2017-04-28 07:28
Ticket Description: Scheduled interruption of SBB fibers in Renan
Scheduled Starttime: 2017-04-27 22:00:00Scheduled Endtime: 2017-04-28 04:00:00

Problem Description:

There is maintenance by SBB/CFF on the fibers between La Chaux-de-Fonds and St.Imier.
This will interrupt one fiber used by SWITCH for the link Delémont - Neuchâtel and
one fiber used by HE-ARC for their own services.
While for the services of SWITCH there is redundancy - and all network traffic will be rerouted to backup path -
the impact to the services of HE-ARC must be assessed by HE-ARC.

Affected:

From 2017-04-27 22:00 until 2017-04-28 01:33
Impact: no more redundancy
Service: P2P/OPN
Sites: HEARCNE-HEARCDEL-ne1-del2

From 2017-04-27 22:00 until 2017-04-28 01:33
Impact: Total loss of connectivity
Service: darkfiber
Sites: HEARC-NE-DEL

From 2017-04-27 22:00 until 2017-04-28 01:33
Impact: no more redundancy
Service: network access
Sites: HES-SO DEL


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.