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Ticket 20170403_2

Ticket Number: 20170403_2Ticket State: CLOSED
Ticket Opened: 2017-04-03 16:39Ticket Closed: 2017-04-06 10:11
Ticket Description: Scheduled software upgrade swiIBM2
Scheduled Starttime: 2017-04-05 19:00:00Scheduled Endtime: 2017-04-04 21:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of swiIBM2 on Wednesday evening, April 5th, between 19:00 and 21:00.
Internet Access to IBM Lab will be interrupted for about 20 to 30 minutes during the maintenance window.
All other organisations in the ring IX1-IBM2-WSL1-WSL2 will have a reduction of redundancy since the fiber path via IBM2 will not be available during the downtime. However, traffic will be re-routed via backup paths.

Affected:

From 2017-04-05 19:11 until 2017-04-05 19:28
Impact: no more redundancy
Service: network access
Sites: WSL, SWITCH-SCION-edge-1


From 2017-04-05 19:11 until 2017-04-05 19:28
Impact: Total loss of connectivity
Service: network access
Sites: IBMlabZH


Actions:


2017-04-05 19:28
swiIX1 back online with new software.
All services restored.

2017-04-05 19:11
swiIX1 shutdown for software upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.