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Ticket 20170410_2

Ticket Number: 20170410_2Ticket State: CLOSED
Ticket Opened: 2017-04-10 12:41Ticket Closed: 2017-04-11 09:59
Ticket Description: Scheduled software upgrade swiGO2
Scheduled Starttime: 2017-04-10 19:00:00Scheduled Endtime: 2017-04-10 21:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our router swiGO2 tonight on Monday, April 10th between 19:00 and 21:00.
No outage for Internet access of FHSG is expected because this only affects the backup access. However, there will be no more redundancy during the upgrade.
The duration of the upgrade is estimated at around 20 to 30 minutes.

Affected:

From 2017-04-10 19:32 until 2017-04-10 19:48
Impact: no more redundancy
Service: network access
Sites: FHSG


Actions:


2017-04-10 19:48
swiGO2 back online with new software. All services restored.

2017-04-10 19:32
swiGO2 shutdown for upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.