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Ticket 20170410_3

Ticket Number: 20170410_3Ticket State: CLOSED
Ticket Opened: 2017-04-10 14:22Ticket Closed: 2017-04-11 10:01
Ticket Description: Scheduled software upgrade swiRA1, swiRA2
Scheduled Starttime: 2017-04-10 19:00:00Scheduled Endtime: 2017-04-10 21:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our routers swiRA1 and swiRA2 on Monday, April 10th between 19:00 and 21:00.
No outage for Internet access of HSR is expected because we will install the new software sequentially so that always a backup path is available.
The duration of upgrade is estimated at around 20 to 30 minutes per device.

Affected:

From 2017-04-10 19:34 until 2017-04-10 20:16
Impact: no more redundancy
Service: network access
Sites: HSR


Actions:


2017-04-10 20:16
swiRA2 back online with new software. All services restored

2017-04-10 20:00
swiRA2 shutdown for upgrade.

2017-04-10 19:50
swiRA1 back online with new software.

2017-04-10 19:34
swiRA1 shutdown for upgrade.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.