|Ticket Number:||20170410_3||Ticket State:||CLOSED|
|Ticket Opened:||2017-04-10 14:22||Ticket Closed:||2017-04-11 10:01|
|Ticket Description:||Scheduled software upgrade swiRA1, swiRA2|
|Scheduled Starttime:||2017-04-10 19:00:00||Scheduled Endtime:||2017-04-10 21:00:00|
Problem Description:Due to security and bug fixes we will upgrade the software of our routers swiRA1 and swiRA2 on Monday, April 10th between 19:00 and 21:00.
No outage for Internet access of HSR is expected because we will install the new software sequentially so that always a backup path is available.
The duration of upgrade is estimated at around 20 to 30 minutes per device.
Affected:From 2017-04-10 19:34 until 2017-04-10 20:16
Impact: no more redundancy
Service: network access
swiRA2 back online with new software. All services restored
swiRA2 shutdown for upgrade.
swiRA1 back online with new software.
swiRA1 shutdown for upgrade.
For all questions about this ticket, please send mail to email@example.com
or call +41 44 268 15 30.