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Ticket 20170411_3

Ticket Number: 20170411_3Ticket State: CLOSED
Ticket Opened: 2017-04-11 17:19Ticket Closed: 2017-04-13 12:21
Ticket Description: Scheduled software upgrade swiWSL1
Scheduled Starttime: 2017-04-12 19:00:00Scheduled Endtime: 2017-04-12 21:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our router swiWSL1 on Wednesday, April 12th between 19:00 and 21:00.
No outage for Internet or OPN access of WSL is expected because it only affects the backup access.
However redundancy is obviously reduced during the downtime of the router when upgrading.
The duration of the upgrade is estimated at around 20 minutes.

Affected:

From 2017-04-12 19:07 until 2017-04-12 19:24
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: WSL-SLF-wsl1-slf2


From 2017-04-12 19:07 until 2017-04-12 19:24
Impact: no more redundancy
Service: network access
Sites: WSL


Actions:


2017-04-12 19:24
swiWSL1 back online with new software, all services restored

2017-04-12 19:07
swiWSL1 shutdown for upgrade


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.