SWITCHlan Trouble Tickets

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Ticket 20170411_6

Ticket Number: 20170411_6Ticket State: CLOSED
Ticket Opened: 2017-04-11 17:31Ticket Closed: 2017-04-13 12:34
Ticket Description: Scheduled software upgrade swiEHBLG2
Scheduled Starttime: 2017-04-12 19:00:00Scheduled Endtime: 2017-04-12 21:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our router swiEHBLG2 on Wednesday, April 12th between 19:00 and 21:00.
OPN Access of the site EHB-LG will be unavailable during the upgrade which takes about 20 minutes.

* UPGRADE CANCELLED *

Affected:

From 2017-04-12 19:00 until 2017-04-12 21:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: EHB-LG


Actions:


2017-04-12 19:00
Upgrade has been cancelled as we noticed that the model used at EHG-LG is not affected by the security bug at all.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.