SWITCHlan Trouble Tickets

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Ticket 20170418_1

Ticket Number: 20170418_1Ticket State: CLOSED
Ticket Opened: 2017-04-18 15:39Ticket Closed: 2017-04-19 11:54
Ticket Description: Scheduled software upgrade swiJFJ2
Scheduled Starttime: 2017-04-19 06:30:00Scheduled Endtime: 2017-04-19 07:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our router swiJFJ2 on Wednesday, April 19th between 6:30 and 7:00.
OPN access of HFSJG will be unavailable during the upgrade which takes about 20 minutes.

Affected:

From 2017-04-19 06:30 until 2017-04-19 06:47
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: UNIBE-HFSJGJFJ-be2-jfj2


Actions:


2017-04-19 06:47
swiJFJ2 back online with new software. All services restored.

2017-04-19 06:30
swiJFJ2 shutdown for upgrade.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.