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Ticket 20170418_2

Ticket Number: 20170418_2Ticket State: CLOSED
Ticket Opened: 2017-04-18 15:45Ticket Closed: 2017-04-19 11:57
Ticket Description: Scheduled software upgrade swiAVP2 and swiESP2
Scheduled Starttime: 2017-04-19 06:30:00Scheduled Endtime: 2017-04-19 07:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our router swiAVP2 and swiESP2 on Wednesday, April 19th between 6:30 and 7:00.
OPN access of HESSO-AVP and HESSO-EESP will be unavailable during the upgrade which takes about 20 minutes.

Affected:

From 2017-04-19 06:30 until 2017-04-19 07:00
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: HESSO-AVP, HESSO-EESP


Actions:


2017-04-19 06:49
swiAVP2 and ESP2 back online with new software. All services restored

2017-04-19 06:30
swiAVP2 and swiESP2 shutdown for upgrade.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.