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Ticket 20170418_3

Ticket Number: 20170418_3Ticket State: CLOSED
Ticket Opened: 2017-04-18 16:20Ticket Closed: 2017-04-20 10:04
Ticket Description: Scheduled software upgrade swiBR1 and swiBR2
Scheduled Starttime: 2017-04-19 19:00:00Scheduled Endtime: 2017-04-18 21:00:00

Problem Description:

Due to security and bug fixes we will upgrade the software of our routers swiBR1 and swiBR2 on Wednesday, April 19th between 19:00 and 21:00.
No outage for Internet access of FFHS Brig is expected because we will install the new software sequentially so that always a backup path is available.
The duration of upgrade is estimated at around 20 to 30 minutes per device.

Affected:

From 2017-04-19 19:08 until 2017-04-19 19:56
Impact: no more redundancy
Service: P2P/OPN
Sites: FFHSRD-FFHSBR


From 2017-04-19 19:08 until 2017-04-19 19:56
Impact: no more redundancy
Service: network access
Sites: FFHS Brig


Actions:


2017-04-19 19:56
swiBR1 back online with new software. All services restored.

2017-04-19 19:38
swiBR1 shutdown for software upgrade.

2017-04-19 19:25
swiBR2 back online with new software.

2017-04-19 19:08
swiBR2 shutdown for software upgrade.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.