SWITCHlan Trouble Tickets

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Ticket 20071028_1

Ticket Number: 20071028_1Ticket State: CLOSED
Ticket Opened: 2007-10-28 11:07Ticket Closed: 2007-10-30 10:26
Ticket Description: Instable Power Supply at CERN DWDM node

Problem Description:

Since midnight, we get continuous traps indicating a problem with Power Supply 2, shelf 3 of our "FibreLac" Sorrento node mCE13.switch.ch.

Actions:


2007-10-30 10:27
The power supply which reported the error has been replaced. The second power supply which failed to take over, was replaced too. It overheated with the additional load because a cooling fan was defect.

2007-10-29 14:00
Deltanet replaced the power supply.
Everything seems to be back to normal.

2007-10-28 11:11
Deltanet support team inforned by email. Asked them to plan intervention on Monday.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.