SWITCHlan Trouble Tickets

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Ticket 20071106_1

Ticket Number: 20071106_1Ticket State: CLOSED
Ticket Opened: 2007-11-06 16:55Ticket Closed: 2008-09-22 15:14
Ticket Description: Scheduled router software upgrade at TIX
Scheduled Starttime: Scheduled Endtime:

Problem Description:

SWITCH, AS559, will upgrade the software of the router swiIX1 on Thursday,
November 8th, between 6:30 and 7:30. During the upgrade the router will not be
reachable. The duration of the upgrade is estimated at around 15 minutes.
All peering sessions with AS559 at TIX will be interrupted during this time.

Affected:

From 2007-11-08 06:30 until 2007-11-08 07:30
Impact: Total loss of connectivity
Sites/Services: Peerings TIX


Actions:


2007-11-08 06:38
Router is up again, all sessions re-established.

2007-11-08 06:30
Router reload. All connections down.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.