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Ticket 20170728_1

Ticket Number: 20170728_1Ticket State: CLOSED
Ticket Opened: 2017-07-28 10:50Ticket Closed: 2017-07-28 16:25
Ticket Description: Interruption of our link Fribourg - Bern

Problem Description:

Since 10:22 on July 2017, all our optical services between Fribourg and Bern are down.

Affected:

From 2017-07-28 10:22 until undefined
Impact: no more redundancy
Service: P2P/OPN
Sites: ETHZ-ETHBOARD-ez2-be1, UNIBE-UNIFR-be2-fr1


From 2017-07-28 10:22 until undefined
Impact: no more redundancy
Service: network access
Sites: EURESEARCH, SNF, UNIBE


Actions:


2017-07-28 15:50
The cable has been repaired.

2017-07-28 11:10
SBB NMC confirms a problem with a fiber cable between Fribourg and Düdingen. Maintenance staff is on the way to the location of the fault.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.