SWITCHlan Trouble Tickets

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Ticket 20170830_2

Ticket Number: 20170830_2Ticket State: CLOSED
Ticket Opened: 2017-08-30 14:55Ticket Closed: 2017-09-08 15:23
Ticket Description: Scheduled fiber maintenance between Bulle and Clarens
Scheduled Starttime: 2017-09-08 00:01:00Scheduled Endtime: 2017-09-08 06:00:00

Problem Description:

UPC is working on their optical cable between Bulle and Montbovon, interrupting our SWITCHlan fiber link Bulle - Clarens. All Sommet sites will remain connected, though with a slight loss of redundancy.

Affected:

From 2017-09-08 00:01 until 2017-09-08 06:00
Impact: no more redundancy
Service: P2P/OPN
Sites: Sommet-BUL

Actions:


2017-09-08 15:23
Problem fixed: two fibers have been crossed by mistake during the maintenance and have now been re-spliced. All links with good optical power levels.

2017-09-08 14:00
UPC on site in Montbovon for troubleshooting

2017-09-08 09:18
The link is still down. UPC has been notified, they will investigate.

2017-09-08 00:39
link down


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.