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Ticket 20170907_1

Ticket Number: 20170907_1Ticket State: CLOSED
Ticket Opened: 2017-09-07 08:13Ticket Closed: 2017-09-15 13:36
Ticket Description: Link EZ-WSL down

Problem Description:

The backbone link between ETHZ and WSL is down. Suspected fiber break.
All services remain operational via backup path.

The cable break was caused by construction work. The repair was done by pulling 300m of new cable and splicing all 144 fibers.
No exact information about the location is available.

Affected:

From 2017-09-07 08:00 until undefined
Impact: no more redundancy
Service: P2P/OPN
Sites: WSL-CAD-wsl2-caw2, WSL-SLF-wsl1-slf2, WSL-SLF-wsl2-slf1


From 2017-09-07 08:00 until undefined
Impact: no more redundancy
Service: network access
Sites: WSL


From 2017-09-07 08:00 until undefined
Impact: no more redundancy
Service: network access
Sites: IBMlabZH


Actions:


2017-09-15 13:36
The cable break was caused by construction work. The repair was done by pulling 300m of new cable and splicing all 144 fibers.
No exact information about the location is available.
Ticket closed.

2017-09-07 19:03
Link restored, no further information available yet

2017-09-07 08:55
Colt confirms that they have a fiber break in Z├╝rich. No further details known yet.

2017-09-07 08:50
Added IBM Research to the affected list


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.