SWITCHlan Trouble Tickets

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Ticket 20170922_1

Ticket Number: 20170922_1Ticket State: CLOSED
Ticket Opened: 2017-09-22 13:21Ticket Closed: 2017-09-25 08:45
Ticket Description: Link EZ-WSL down

Problem Description:

The backbone link between ETHZ and WSL is down. Suspected fiber break.
All services remain operational via backup path.

Affected:

From 2017-09-22 11:35 until undefined
Impact: no more redundancy
Service: P2P/OPN
Sites: WSL-CAD-wsl2-caw2, WSL-SLF-wsl1-slf2, WSL-SLF-wsl2-slf1


From 2017-09-22 11:35 until undefined
Impact: no more redundancy
Service: network access
Sites: IBMlabZH, WSL


Actions:


2017-09-25 08:49
According to the provider, the outage has been caused by civil work near Selnaustrasse 32, Z├╝rich. Ticket closed.

2017-09-22 20:35
Fibers repaired, link restored. No further information available at this moment.

2017-09-22 13:25
Colt helpdesk confirms a cable problem in Zurich.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.