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Ticket 20171025_1

Ticket Number: 20171025_1Ticket State: CLOSED
Ticket Opened: 2017-10-25 14:52Ticket Closed: 2017-10-25 18:40
Ticket Description: Scheduled emergency reload HEPVD1
Scheduled Starttime: 2017-10-25 18:00:00Scheduled Endtime: 2017-10-25 18:30:00

Problem Description:

Due to a software bug egress forwarding on a specific port is currently broken.
To rectify the issue we need to install a newer software release on HEPVD1.
We will do so tonight between 18:00 and 18:30.
All Internet traffic to HEPVD and IMD will be re-routed via backup paths.
No traffic impact is expected, but there will be no more redundancy during the upgrade.

Affected:

From 2017-10-25 18:15 until 2017-10-25 18:38
Impact: no more redundancy
Service: network access
Sites: HEP-VD, IMD


Actions:


2017-10-25 18:38
HEPVD1 back online with new software and all services restored.

2017-10-25 18:15
HEPVD1 shut down.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.