SWITCHlan Trouble Tickets

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Ticket 20171123_1

Ticket Number: 20171123_1Ticket State: CLOSED
Ticket Opened: 2017-11-23 08:49Ticket Closed: 2017-12-12 10:04
Ticket Description: Scheduled fiber interruption in Lugano (11.12.2017)
Scheduled Starttime: 2017-12-11 13:30:00Scheduled Endtime: 2017-12-11 14:30:00

Problem Description:

SBB has to replace a fiber cable in Lugano-Paradiso. The cable was partially damaged by construction work. We expect a downtime of approximately 15 minutes in the mentioned time frame for swapping our fiber link Chiasso - Mendrisio - Lugano to a new, freshly installed cable.

Affected:

From 2017-12-11 14:38 until 2017-12-11 14:48
Impact: Total loss of connectivity
Service: P2P/OPN
Sites: CERN-CNAF-LHCOPN-002, TIEDU-CSCS-MEN


Actions:


2017-12-11 14:35
Cause of bad weather condition there is a little delay with this maintenance. The outage will start soon.


For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.