SWITCHlan Trouble Tickets

Transparency is very important to us. We therefore publish all trouble tickets about issues that have an impact on our customers. We show both currently open tickets as well as all closed tickets.

Ticket 20171129_1

Ticket Number: 20171129_1Ticket State: CLOSED
Ticket Opened: 2017-11-29 16:24Ticket Closed: 2017-11-29 16:24
Ticket Description: Power outage in Manno

Problem Description:

The SWITCH access router swiMA1 at SUPSI Manno rebooted. The cause was a power outage in the area of Manno (TI). The outage was observed today 29.11.2017 between 14:45 and 15:00

Affected:

From 2017-11-29 14:46 until 2017-11-29 14:59
Impact: no more redundancy
Service: P2P/OPN
Sites: EHB-LG, WSL-CAD-wsl2-caw2


From 2017-11-29 14:46 until 2017-11-29 14:59
Impact: no more redundancy
Service: network access
Sites: TI-EDU



For all questions about this ticket, please send mail to noc@switch.ch
or call +41 44 268 15 30.